Insurance adjusters need to
be able to move from their desk to a disaster scene with
near-zero notice. Field
operations have little or no connectivity. The
company must serve the real and immediate
needs of policyholders, many of whom face great personal, financial, and logistical
The adjusters need to move from a connected desktop to an
environment with slow, intermittent, or even no
connectivity. Their claims filing application
must make that same transition while retaining all key functionality. The
application also needs to send properly formatted
data to headquarters for each prepared claim.
Plus, the application must
scale to handle emergency field deployments of even
thousands of claims adjusters while assuring that
every claim is treated with the care it deserves.
The ReFrame Active
Service Grid Solution
ReFrame was used to create a
scalable, distributable, rules-based claims filing application that operates
connected or disconnected. Each adjuster's
laptop maintains a local, and fully synchronized, copy
of all essential databases. The application
supports thin client or browser-based Rich Internet
Application operation. The
laptop's client software, business rules, and
databases are automatically updated and all claims
data is downloaded on each network reconnect.
ReFrame supports both a
local client user interface and a Rich Internet
Interface for browser operation. It also
integrates and synchronizes with the
corporate databases, finance and accounting systems,
and company dashboard.
Scale, Distribute, Evolve,
The applications written for
the ReFrame Application Service Grid can scale to
handle any workload. That scaling can occur in
minutes, even dynamically. The applications
can also be distributed across geographies to
enable field offices to operate independently.
As the company's processing methods evolve or
regulatory requirements change, the applications
written for the ReFrame Application Service Grid can
easily, quickly, and safely be modified.
ReFrame enables you to quickly, easily, and safely
accommodate the changing size and shape of your